Service Wave Guide

	Having problems with lighting, electricity, plumbing, walls, water, locks/card readers, air conditioning, or doors? Submit a ticket to servicewave.tulane.edu.
	Furniture broken or in need of repair? Microfridge problems? Submit a ticket to servicewave.tulane.edu. Locked out of your room? See the front desk of your residence hall for assistance.

Students can also submit Service Wave requests for common spaces, including communal bathrooms and study spaces in the residence halls.  If your student sees something wrong in a building or wants us to know of an issue they are experiencing, encourage them to put it into servicewave.tulane.edu.  This will provide them with a record that a ticket was put in and they will receive information about the request—when it was completed, what was done or if there’s a delay due to a required part.

If you wish to follow up on your work request, contact Campus Services by going to campusservices.tulane.edu and clicking on the green LET’S TALK tab on the right-hand side of the page. To help us identify your request, please include your work order number (TU-######) in the submission form.